Get Help
How to get help
If you need help from our foodbank there are a few simple steps to follow.
The most important step is to get a foodbank voucher.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. It is important to approach the agency that is best suited to help with the crisis you are experiencing. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, Job Centre, Doctor’s Surgeries, Children’s Centres, health visitors, social services and some local charities.
1. Get in touch with us.
If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.If you are short of food on the day you contact us we will ensure you have some at the earliest opportunity and then work with yourselves and the appropriate agencies to get you the support that is needed.
2. Arrange a visit to the referral agency.
They will discuss your situation and supply you with a foodbank voucher where appropriate.
3. Contact your nearest Foodbank Centre.
You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.